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As part of our ongoing effort to provide reliability, security and availability for our ICDS customers, on July 1, 2009, 11:00 PM ET through July 2, 2009, 2:00 AM ET, AT&T will perform ICDS infrastructure maintenance. During the maintenance, the ICDS customer portal via AT&T's Business Direct Portal will be unavailable. The ability to execute purges, upload files, view reports, preload content, and execute new web casts will be temporarily unavailable during this time. If you have a business critical request during this window, please contact the GCSC at the phone number listed below for assistance. As part of our ongoing effort to provide reliability, security and availability for our ICDS customers, on July 6, 2009, 11:00 PM ET through July 7, 2009, 4:00 AM ET, AT&T will perform ICDS infrastructure maintenance. During the maintenance, the ICDS customer portal via AT&T's Business Direct Portal will be unavailable. The ability to execute purges, upload files, view reports, preload content, and execute new web casts will be temporarily unavailable during this time. If you have a business critical request during this window, please contact the GCSC at the phone number listed below for assistance.
Allen, TX
As part of our ongoing effort to provide reliability, security and availability for our Allen IDC customers, on Thursday, July 09, 2009 at 12:01 AM CT through Thursday, July 09, 2009 at 06:00 AM CT, AT&T will perform Maintenance on the IDC Infrastructure distribution layer routers. Due to the nature of the maintenance, we do not anticipate any customer impact, but as with any change there is always a degree of risk. As a result, we advise that appropriate precautions be taken for the duration of the window. If you have questions regarding this maintenance, please contact us and reference ticket 1972124.
Amsterdam, Netherlands
Asahi, Japan
Ashburn, VA
Bangalore, India
Birmingham (Redditch), UK
Corporate
Dallas, TX
Frankfurt, Germany
Hawthorne, CA
As part of our ongoing effort to provide reliability, security and availability for our Hawthorne IDC customers, on Tuesday, July 07, 2009 at 12:01 AM PT through Tuesday, July 07, 2009 at 06:00 AM PT, AT&T will perform Maintenance on the IDC Infrastructure distribution layer routers. Due to the nature of the maintenance, we do not anticipate any customer impact, but as with any change there is always a degree of risk. As a result, we advise that appropriate precautions be taken for the duration of the window.
Hong Kong, China
Irvine, CA
Lisle, IL
Lithia Springs, GA
London, UK
Lynnwood, WA
Mesa, AZ
As part of our ongoing effort to provide reliability, security and availability for our Mesa IDC customers, on Tuesday, July 07, 2009 at 12:01 AM MT through Tuesday, July 07, 2009 at 06:00 AM MT, AT&T will perform Maintenance on our upstream IDC Infrastructure Core & Distribution routers. Traffic will be shifted away from the device under maintenance at the start of the maintenance window. We do not anticipate any customer impact, but as with any change there is always a degree of risk. As a result, we advise that appropriate precautions be taken for the duration of the window. If you have questions regarding this maintenance, please contact us and reference ticket 1972886.
New York City, NY
Oakbrook, IL
Orlando, FL
Paris, France
Piscataway, NJ
As part of our ongoing effort to provide reliability, security and availability for our Piscataway IDC customers, on Wednesday, July 08, 2009 at 10:00 PM ET through Thursday, July 09, 2009 at 06:00 AM ET, AT&T will execute a maintenance to a PDU servicing your site that will take it out of service. Single power sourced equipment may be at risk. We do not anticipate any customer impact, but as with any change there is always a degree of risk. As a result, we advise that appropriate precautions be taken for the duration of the window.
Redwood City, CA
San Diego, CA
San Jose, CA
As part of our ongoing effort to provide reliability, security and availability for our San Jose IDC customers, on Thursday, July 16, 2009 at 12:01 AM PT through Thursday, July 16, 2009 at 06:00 AM PT, AT&T will perform maintenance on the IDC Infrastructure Core routers to which you connect. The maintenance will be conducted in phases, one device at a time, and traffic will be shifted from each device for the duration of the work. Dual homed customers should ensure both links are operational to avoid impact. Any single homed customer will be impacted at some point during the maintenance window. Other than the scenario previously described, we do not anticipate any additional impact, but as with any change there is always a degree of risk. As a result, we advise that appropriate precautions be taken for the duration of the window. I
Secaucus, NJ
Shanghai-1, China
Shanghai-2, China
Singapore, Singapore
As part of our ongoing effort to provide reliability, security and availability for our Singapore IDC customers, on Sunday, July 05, 2009 at 01:00 AM GMT through Sunday, July 05, 2009 at 12:00 PM GMT, AT&T will execute a maintenance to a UPS system(s) servicing your site. We do not anticipate any customer impact, but as with any change there is always a degree of risk. As a result, we advise that appropriate precautions be taken for the duration of the window.
Sydney, Australia
As part of our ongoing effort to provide reliability, security and availability for our Sydney IDC customers, on Monday, June 15, 2009 at 12:00 AM GMT through Friday, July 10, 2009 at 12:00 AM GMT, AT&T will execute a maintenance to the HVAC serving the Data Center Floor at the site location. We do not anticipate any customer impact, but as with any change there is always a degree of risk. As a result, we advise that appropriate precautions be taken for the duration of the window.
Tokyo-2, Japan
Toronto, Canada
Watertown, MA
As part of our ongoing effort to provide reliability, security and availability for our Watertown IDC customers, on Tuesday, July 07, 2009 at 12:01 AM ET through Tuesday, July 07, 2009 at 06:00 AM ET, AT&T will perform Maintenance on the IDC Infrastructure distribution layer routers. Due to the nature of the maintenance, we do not anticipate any customer impact, but as with any change there is always a degree of risk. As a result, we advise that appropriate precautions be taken for the duration of the window. As part of our ongoing effort to provide reliability, security and availability for our Watertown IDC customers, on Monday, July 13, 2009 at 11:00 PM ET through Friday, July 17, 2009 at 06:00 AM ET, AT&T will execute a maintenance to a UPS system(s) servicing your site. We do not anticipate any customer impact, but as with any change there is always a degree of risk. As a result, we advise that appropriate precautions be taken for the duration of the window.
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***Maintenance notifications will be sent to all IDC customers for scheduled maintenance. No notification is sent if there is no maintenance to announce.
Date and time of maintenance will be stated in the maintenance notification. If you have any questions, or concerns please contact us at 877-789-2877, referencing
the respective trouble ticket number associated with the maintenance.***
ICDS Customers
Other than previously described, no further impact is anticipated, however as with any change there is always a degree of risk. As a result, we advise that appropriate precautions be taken for the duration of the window.
If you have questions regarding this maintenance or need assistance during the planned maintenance, please contact us at 877-789-2877, Prompt 2, 2 and reference ticket 1976806.
Other than previously described, no further impact is anticipated, however as with any change there is always a degree of risk. As a result, we advise that appropriate precautions be taken for the duration of the window.
If you have questions regarding this maintenance or need assistance during the planned maintenance, please contact us at 877-789-2877, Prompt 2 and reference ticket 1975225.
If you have questions regarding this maintenance, please contact us and reference ticket 1972123.
If you have questions regarding this maintenance, please contact us and reference ticket 200906230095.
If you have questions regarding this maintenance, please contact us and reference ticket 200906040242.
If you have questions regarding this maintenance, please contact us and reference ticket 200905290147.
If you have questions regarding this maintenance, please contact us and reference ticket 1972122.
If you have questions regarding this maintenance, please contact us and reference ticket 200906170107.
Please contact us at 877-789-2877 at least 14 days in advance if you have any planned critical events that may be disrupted by our scheduled maintenance
activities.